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Remote Car Starters FAQ – Frequently Asked Questions & Answers

If you have a question not covered, Contact Us Here!


Do your remote start prices include installation?

Yes.
All Additional Parts & Labour are included with our Pro Packages.

We do not offer an advertised "Get you in the door" Price.

That's misleading!!

Will adding a remote start Void My Warranty?

No, it won't.

A Quality, Properly Installed Remote Starter Will Not Void Your Warranty. In Canada, there is a Consumer Protection Act in each province, as well as the Canadian Competition Act, both apply and protect consumers from warranty voided just because of aftermarket parts like remote starts.

Some dealers might say otherwise.

They might claim you need them to do the work. But that's not true.

DC Car Audio works tirelessly to have close friendly relationships with our local dealerships many of which have service provided by us and are well aware of these protective acts.

 

We can help if you have problems.

If a dealer gives you trouble, chances are the employee simple does not know, is new, or is located in a dealership we have yet to form a relationship with. DC Car Audio is happy to assist should you have any problems related to this issue. 

How much does it cost?

The cost of a remote car starter can vary significantly depending on the vehicle.

We're here to help you find the perfect remote car starter that's just right for you.

The best way to approach a remote car starter installation is to visit us in person with your vehicle.

1030 Confederation St

Sarnia, On. N7S3Y5

Canada

We can provide you with a good faith estimate and answer any questions as accurately as possible if you give us a call (519)-384-8147. 

How Long will it take?

Installation time varies. For best results, we recommend dropping off your vehicle for the day. However, we can accommodate other schedules if necessary.

Can a remote car starter be installed on a vehicle with a manual transmission?

Yes, Please Call. DC Car Audio offers remote car starters that will work on manual transmissions. Installation on vehicles with a stick shift require additional parts and labor.

 

I have a diesel engine. Can you install a Remote Start?

YES! We have remote starts designed for diesels. When you activate your remote start, it will wait for the glow plugs or manifold heaters to turn off before it attempts to start.

My vehicle has a push-button start (Smart Key). Can you install a remote start?

Absolutely! We frequently deal with"Push to Start" systems as they become more common.

Sometimes additional parts and labor may be required.

Will DC Car Audio install a remote car starter I got somewhere else like Canadian Tire, Walmart or Amazon?

The short answer to the question is No.

The long answer is...

Unfortunately, we don't install remote car starters purchased from retailers like Canadian Tire, Walmart, or Amazon. While we can work with various brands, we specialize in Compustar systems, which we're most familiar with in terms of wiring and programming. Installing other brands might take longer and could potentially cost more.

If you encounter any issues with a starter purchased elsewhere, you'd need to return it to the original seller, which could be inconvenient. To avoid potential hassles and ensure a smooth installation, we recommend purchasing a Compustar system from us here in Sarnia.

Can I purchase a Compustar remote start and have someone else install it?

Unfortunately, no. Compustar's warranty requires that their remote start systems be installed by an authorized dealer.

 

Why is this the case?

Modern vehicles rely on complex computer systems to operate. Remote start systems often require specialized programming to function correctly with your specific vehicle. This programming is only accessible to authorized dealers, who have the necessary tools and expertise to ensure a safe and reliable installation.

For these reasons, we do not sell Compustar remote start systems over the counter.

What should I bring with me on the day my Remote Starter is being installed?

We ask that you bring all of the keys you have for your vehicle, and any remotes you have for the vehicle. Many Interface Modules for newer cars require both keys at the time of installation for programming.

Why is Range Important?

Range is often an underestimated feature of a remote start system. While many customers believe that a short distance is sufficient for their needs, the reality is that range can significantly impact the convenience and reliability of the system.
 

Here's why range is crucial:

  • Real-World Conditions: Manufacturers often state ideal range in perfect conditions. In the real world, factors like building materials, weather, and vehicle location can affect performance.

  • Environmental Obstacles: Buildings, trees, and other structures can interfere with the signal, reducing effective range. Hospitals, schools, malls and movie theaters are all examples of places that could seriously diminish a transmitters effective range.

  • Convenience: A longer range means more flexibility in where you can start your vehicle. For example, you can start it from inside your office, home, or even a nearby coffee shop.

 

​In conclusion, when choosing a remote start system, it's essential to prioritize a product with a long range. This ensures a seamless and convenient experience, regardless of your surroundings.

 

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